Aichi Dobby, Ltd.  Privacy Policy

Aichi Dobby Ltd.(hereinafter called “AD”), works to strictly secure Customer’s Personal Information collected during manufacturing and/or distribution of the “VERMICULAR” cast iron pot brand, and guarantees to treat this Personal Information with great care, as defined in the below articles.

1.Collect, use and disclose of Personal Information
AD collects Personal Information only to achieve specific and limited purpose in a legal field and shall not make use of it for unintended purpose. Also, specific measures are taken to avoid use of Personal Information for unintended purpose.
The intended purpose as specified by AD is explained under the below “About the use of Personal Information” section. Also, AD will not disclose the collected Personal Information to third parties without Customer’s prior consent, except when required by law.
Moreover, AD requires its executive staff and any employee to act in accordance with our company’s inner rules about the use and protection of Personal Information.

2.Law compliance
While complying with Japanese law, guidelines and standards regarding the use of Personal Information, AD also stipulated inner rules to protect Personal Information, and works to provide appropriate protection for your Personal Information.

3.Secure control of Personal Information
To guarantee Personal Information’s accuracy and security, AD has put in place various measures to protect Personal Information, and works to prevent leaks, deletion and damages of your Personal Information. Also, our security procedures are reviewed periodically to correct defects if deemed necessary. When Personal Information has to be remitted to third party service providers, AD first makes sure these third party service providers meet high standards of Personal Information protection, and then does enter into a contract for protection of Personal Information with them, and continually controls and supervises them.

4.Claims and inquiries regarding the use of Personal Information
Please contact us if you have any questions or complaints about the use of your Personal Information:

【Customer Service Department】
・By phone:
Aichi Dobby, Ltd. Personal Information Counter TEL. 052-352-2531
Business hours:9:00~17:00 [weekdays only, except national holyday]

5.Continuous improvement of management system for protection of Personal Information To protect and use Personal Information in an appropriate way, AD set, operates and maintains a “management system for protection of Personal Information”*. In case of major modification of AD’s Personal Information protection policy, a notice will be posted on this website.
*“management system for protection of Personal Information”
The protection of Personal Information includes: adoption of a policy, maintenance of systems, planning, operation, inspection and improvement of those systems.



made on: 20 April 2009
revised on: 1 May 2015
Aichi Dobby, Ltd.
The President, Kunihiro HIJIKATA



About the use of Personal Information

I.Corporate name
Aichi Dobby, Ltd.

II.Person in charge: title and contact
Person in charge for protection of Personal Information: Company’s President
(For contact details, please refer to article V. (2) )

III. Purpose of use of Personal Information
Except for compliance with any requirements of law, AD makes use of Personal Information in the following cases:
(1)Purpose of use of Personal Information collected by other means than directly remitted by the User
a- For taking charge of a task entrusted by a third party client.

(2) Purpose of use of Personal Information subject to disclosure
a- Use of information of subscribers to AD’ service
・For identity check, billing, and to perform any other service provided by AD.
・For contact via e-mail or postal mail, to conduct a survey or to send a prize.
② b- Use of other Personal Information
・ For improvement of AD’ service or promotion of a new service.
・ To respond inquiries and requests.
・ To examine profiles of Users applying for a position in our company.
・ For any purpose the User previously agreed to.
Furthermore, Personal Information may be used in other particular case (for example specific survey).
Moreover, Customer’s phone call may be recorded for quality assurance and service improvement.

IV. Disclosure of Personal Information to third parties
To provide Customers with a better service, AD may transmit Personal Information to third party service providers. In such case, AD first makes sure these third party service providers meet high standards of Personal Information protection, and then does enter into a contract for protection of Personal Information with them, and continually controls and supervises them.

V. Claims and inquiries regarding Personal Information
(1) Customer’s rights regarding Personal Information
When, regarding the purpose of use of its Personal Information, a User requests a notification or disclosure, the review, suspension of use, total deletion or suspension of disclosure to third party of that information(hereinafter called “disclosure and so on”), AD faithfully acts consequently, in compliance with law. Please send your requests to our Personal Information Counter.

(2) Personal Information Counter
Please contact us if you have any questions or complaints about the use of your Personal Information.
Once your identity has been confirmed, we will do our best to fulfill your request as soon as possible.

【Customer Service Department】
・By phone:
Aichi Dobby Ltd. Personal Information Counter TEL. +81(0)52-352-2531
Business hours:9:00~17:00 [weekdays only, except national holyday]

(3) Procedure
For disclosure and so on of Personal Information, the User or its Proxy should provide a document to confirm its identity.

(4) Commission
The following commission will be charged for any request of “Notification of purpose of use of Personal Information transmitted to third parties” or “Disclosure of Personal Information transmitted to third parties”.
Hard copy of Private data: 1,000JPY per person
(Postal fee not included; please consult us to know postal rates from Japan.)

VI. Choices for transmitting your Personal Information
It is up to you to decide what Personal Information to transmit to AD. However, be aware we may not be able to provide our service when necessary Personal Information is missing.
VII. Use of cookies
AD uses cookies on its websites (the technology of cookies allows to identity your computer from your web browser when visiting our sites). The purpose of cookies is to recognize Users to make our websites easier to use with settings meeting their needs. Cookies also help us checking the number of connections to our sites and to record other statistics, but Users’ privacy is always respected. Cookies can be disabled in your browser, but in such case you may not be able to access all the service on our Sites.

VIII. Links to third party sites
Our websites may contain links to websites operated by third parties, however no Personal Information is transmitted to these sites.
We recommend you to refer to these sites’ Privacy Policy if they collect Personal Information.